GER servers don't show up in my client while for other players they do.

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kettu
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GER servers don't show up in my client while for other players they do.

Post by kettu » Fri Jul 05, 2019 11:35 pm

I'm also experiencing lags comparable to a DDOS attack while other players don't have any lags whatsoever.

What could this be? The lags occured in the past couple of days, GER servers failing to appear in the server list occured for at at least a year.

The internet connection isn't occupied by other applications, the computer is connected over LAN and the ISP is reliable.

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deen
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Re: GER servers don't show up in my client while for other players they do.

Post by deen » Sat Jul 06, 2019 12:02 am

Our hoster is probably blocking too many packets, including some legitimate ones.

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kettu
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Re: GER servers don't show up in my client while for other players they do.

Post by kettu » Sat Jul 06, 2019 12:37 am

I don't know how packet blocking works. Is it possible to whitelist packets coming from a certain IP?
Would it be possible that I PM you or another admin my IP prior to this Sunday's tournament so you or another admin could whitelist it?
Probably too much effort for a single player though. I can play on a RUS server.

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deen
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Re: GER servers don't show up in my client while for other players they do.

Post by deen » Sat Jul 06, 2019 3:40 pm

Do these steps, then give me your IP address and I will ask the hoster to unblock:
These are the steps we generally recommend taking:

* Update the firmware on the router and/or modem
* Change the credentials to log into the router and/or modem
* If possible, disable WAN-side administration of the router and/or modem
* Scan the PC and home network for malicious software and viruses
* Update the firmware and change the passwords on other internet-connected devices -- particularly video surveillance
devices

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kettu
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Re: GER servers don't show up in my client while for other players they do.

Post by kettu » Sun Jul 07, 2019 4:59 pm

The GER servers started appearing again today and there are no lags anymore, so the tournament should be good.
wrote:* Update the firmware on the router and/or modem

* If possible, disable WAN-side administration of the router and/or modem

It's the router the ISP lent me. I have only very little control over it.
wrote:* Change the credentials to log into the router and/or modem

That I can do, but since I keep WiFi disabled most of the time and only my computer and cat door is connected via LAN, I doubt it'll have any effect.
wrote:* Scan the PC and home network for malicious software and viruses

I run Linux. I don't know of any anti-virus for it :P
wrote:* Update the firmware and change the passwords on other internet-connected devices -- particularly video surveillance devices
Only cat door and computer are connected. Cat door's firmware is updated automatically.

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Prankster
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Re: GER servers don't show up in my client while for other players they do.

Post by Prankster » Mon Jul 08, 2019 8:27 pm

deen wrote:
Sat Jul 06, 2019 3:40 pm
Do these steps, then give me your IP address and I will ask the hoster to unblock:
plz unblock my IP too

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Re: GER servers don't show up in my client while for other players they do.

Post by Ronex » Sat Jul 13, 2019 2:54 am

Servers doesn't show up for me too. Can you please do something with that ?

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deen
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Re: GER servers don't show up in my client while for other players they do.

Post by deen » Sat Jul 13, 2019 9:50 am

DoS attacks, should work again soon.

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